Topic: Tickets module

We are happy to announce the first release of our tickets module for SPanel. This brings yet another method customers can have their questions answered and issues resolved!!

SmartServ Hosting customers may find it at https://smartpanel.smart-serv.net/?module=support.

Please feel free to report any issues you experience with this module.

Thank you for choosing SmartServ Hosting, Truely the smarter choice for all your hosting needs.

Re: Tickets module

Few updates/fixes to the ticket

* Multi line details have been fixed.
* Notification to the submitter on update is now in place.
* Small fix with escaped data in the database displaying incorrectly.
* Ability to reply to tickets has been added.

All of these have been applied to our running copies.